What Information We Collect?
We only collect information that is necessary to provide you with safe, high-quality care and
a smooth experience. This may include:

• Your name and contact details (phone number, email address)
• Appointment and booking information
• Gift voucher purchases and redemptions
• Payment-related information (processed securely via third-party providers)
• Relevant health or treatment-related information only when voluntarily shared and
  required for your safety
• Communication preferences
  We never collect more than we need.

How We Use Your Information?
Your personal data is used with intention and care, for purposes such as:

• Managing and confirming appointments
• Providing services safely and professionally
• Communicating with you about bookings, reminders, or changes
• Managing gift vouchers and payments
• Improving our services and client experience
• Meeting legal and regulatory obligations
  We do not sell, rent, or trade your personal information.

Legal Basis for Processing
We process your data only when there is a lawful reason to do so, including:

• Your consent
• The fulfilment of a booking or service contract
• Compliance with legal obligations
• Legitimate business interests, always respecting your rights and privacy

Data Storage & Protection
Your information is stored securely and accessed only by authorised team members who
require it to perform their role.
We take appropriate technical and organisational measures to protect your data from loss,
misuse, unauthorised access, or disclosure.
Your data is kept only for as long as necessary for the purposes for which it was collected,
or as required by law.

Sharing Your Information
Your data may be shared only when necessary, and only with trusted third parties such as:

• Online booking and payment service providers
• Accounting or legal professionals, where legally required
  All third parties are required to handle your data in compliance with GDPR and
  confidentiality standards.

Use of Images & Social Media
At The Blossom Salon, your comfort, boundaries, and privacy always come first.
We may occasionally take photographs or videos of our work for portfolio, educational, or
social media purposes. We will never share images or videos that identify you without
your clear and prior consent.
Consent may be given verbally or in writing and can be withdrawn at any time.
If consent is not given, no images or videos will be used or published in any form.
We fully respect your choice and honour it at all times.

Your Rights
Under GDPR, you have the right to: