All appointments are subject to availability and are confirmed upon booking.
We recommend arriving a few minutes early to allow time to settle and begin your service
with ease. By making a booking, you confirm that the information provided is accurate and that you
accept these Terms & Conditions.

Cancellation & No-Show Policy

Appointments may be cancelled or rescheduled free of charge up to 24 hours prior to the
scheduled appointment start time. Cancellations made less than 24 hours before the appointment, as well as missed
appointments without notice (no-shows), will incur a cancellation fee of 50% of the
booked service price. Any outstanding fees must be settled before booking future appointments.
Late arrivals may result in a shortened service to respect subsequent appointments, while the
full service price remains applicable. Excessive delays may be treated as a no-show.
(Full details are available in our Cancellation Policy.)

Services & Results

All services are provided with professional care, attention, and high standards.
Results may vary depending on individual factors such as hair type, skin condition, nail
health, lifestyle, and aftercare. We encourage open communication prior to and during your appointment to ensure
expectations are clear. If you have any concerns, please inform your specialist during the
service so adjustments can be made where possible.

Health, Safety & Contraindications

Clients are responsible for informing us before their appointment of any medical
conditions, allergies, sensitivities, injuries, pregnancy, or other factors that may affect their
treatment. The Blossom Salon reserves the right to refuse or modify a service if it is deemed unsafe or
unsuitable, in the best interest of the client’s health and wellbeing.

Payments

Payment is due at the time of service unless otherwise agreed in advance.
We accept payment methods as displayed in our salons or booking system.
Prices are subject to change without prior notice. Any confirmed bookings will be honored at
the price agreed at the time of booking.

Gift Vouchers

Gift Vouchers may be purchased in-store or via email at info@theblossomsalon.com.
Vouchers are valid for 6 months from the date of issue, are non-refundable, and cannot be
exchanged for cash. They may be used for alternative services, with any price difference payable at the time of the
appointment. Lost, stolen, or damaged vouchers cannot be replaced.
Gift Vouchers are subject to availability and our booking and cancellation policies.

Personal Belongings

We kindly ask clients to take care of their personal belongings. The Blossom Salon cannot be held responsible for loss, damage, or theft of personal items
within our premises.

Behaviour & Respect

We are committed to creating a safe, respectful, and welcoming environment for all clients
and team members. Abusive, inappropriate, or disrespectful behaviour will not be tolerated and may result in
refusal of service.

Privacy & Data Protection

All personal data is handled in accordance with the General Data Protection Regulation
(GDPR) and applicable Maltese data protection laws. Personal information is used solely for booking management, communication, and service delivery. For more details, please refer to our Privacy Policy.

Changes to Terms & Conditions

The Blossom Salon reserves the right to update or amend these Terms & Conditions at any
time. The most current version will always be available on our website.

Governing Law

These Terms & Conditions are governed by the laws of Malta and applicable EU consumer
protection regulations. Nothing in these terms affects your statutory consumer rights. Thank you for choosing to care for yourself with intention. At Blossom, every visit is built on respect, presence, and trust. The Blossom Salon — Empower Yourself.